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Mon - Fri: 7:30 AM - 5:00 PM
5

I like the way the mechanics of the car is explained!. I like the way the mechanics of the car is explained!

5

Been doing business here since 2004. You all must be doing something right. Al. Been doing business here since 2004. You all must be doing something right. Always helpful and very knowledgeable. Wouldn't take my Volvo anywhere else.

5

ISS is fantastic. I have used ISS a few times, and every experience was professi. ISS is fantastic. I have used ISS a few times, and every experience was professional and affordable.

5

Import Specialty is FAMILY.....Love these guys .... Honest with lots of Integrit. Import Specialty is FAMILY.....Love these guys .... Honest with lots of Integrity and did I mention Humor too? My son just purchased an S60 Volvo(with 36,000 mi) too after driving mine....sad part is .... he lives in Columbus, Another potential customer when he visits. Thanks for the excellent service

5

Being new to Nashville and having just bought a 13 yr old Volvo which needed som. Being new to Nashville and having just bought a 13 yr old Volvo which needed some minor repairs, I had no idea where to take my car. Saw their ad on the internet and took a chance.I always fear when a repair shop sees a single woman come in dollar signs start flashing.From my first phone call with Byron to when I drove my car out, everyone was professional, honest and polite. I brought my dog with me, so we were sitting in the shade since it was nice out. 2 different technicians asked if they could get me a chair or water for the dog. The lobby and waiting room were spotless.I had part of the work done then needed to bring the car back in the afternoon to have the rest done. When I went to pay for the first part, I was told "We'll settle up when you come back"! I felt like I was at a garage my family had come to for years - I was treated like family, with the utmost courtesy and respect. And the repairs were much less than I had anticipated. I can't say enough good things about ISS! And yes, I am a real customer!!

5

I don't expect perfection, just an honest and open willingness to fix things whe. I don't expect perfection, just an honest and open willingness to fix things when they go awry. This time, we had some purely administrative issues - everything with the car itself was perfect, as usual - and I am really pleased with the way Rod, Byron and Ryan worked together and with me to smooth things out. Far from being damaged, the trust and goodwill they have built with me over the years has actually been enhanced by experiencing their response to a few glitches.

5

Completely happy with my experience!. Completely happy with my experience!

5

The service is always great, and they are always very informative in regards to. The service is always great, and they are always very informative in regards to recommended maintenance. I'm certainly not a mechanic, but they are more than happy to help their customers understand their work. I will continue to trust on them to take special care of my vehicle. The box of cookies after my first service sure helped as well.

5

Always a great experience, even when there is bad news. You have my trust!. Always a great experience, even when there is bad news. You have my trust!

5

It was great thanks.. It was great thanks.