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Mon - Fri: 7:30 AM - 5:00 PM
5

Clean shop and great service.

5

Excellent customer service as usual!

5

Excellent work. They keep you well informed and stand behind their work.

5

As always, my Service Advisor, Ryder, was exceptional. My Check Engine light lit up on my way home at the end of the day. I immediately called Ryder, and he was able to schedule my car for the next morning. Turns out that a vacuum hose in my engine had been chewed through by a rodent of some kind (almost certainly one of the millions of chipmunks that have taken over my yard!!) As I waited for my car, the tech checked my whole car for issues, replaced the hose, and took photos to show me where the little monsters had chewed up a whole section of insulation under my engine cover, chewed the plastic corners of the cover, and were in the process of building a nest! I saw the damage with my own eyes because Ryder and the tech always takes pictures of what part of my car is being worked on, so I can see exactly what’s happening - it’s just like actually standing beside the tech and seeing what he’s seeing. So helpful! I have been a faithful customer of Import Specialty Service, and have worked with Ryder as my Service Advisor for over 10 years, and NEVER had a bad experience. They’re family-owned, very detail oriented, and always deliver very high-touch service. But only the services you need - no unnecessary “up-sales” that often occur at no-so-honest car repair service companies. I trust them implicitly and wouldn’t take my car anywhere else.

5

I've had our cars serviced at Import Specialty Service for several years now and keep going back because of the excellent service they provide. Check 'em out. You'll be glad you did.

5

Ryder is such a kind person. He is so knowledgeable about our vehicle and takes time to explain what he thinks is helpful for me to understand. He always mentions you all appreciate our family using your services. He is a real asset to your company.

5

The crew at Import Specialty were great. They communicated to me on all fronts and I appreciated their professionalism. I will definitely have my car serviced there again.

5

Excellent service, fair price for the quality of work done, couldn’t ask for better!

5

Thank you very much for your service and keeping me informed and up to date on everything.

5

William, thanks so much for taking the time to post your review and for giving our team 5 stars

- Import Specialty Service LLC