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Mon - Fri: 7:30 AM - 5:00 PM
5

Thank you for taking care of my friend’s SUV. She will be traveling North in a couple of weeks and wanted to be sure everything was in gods working order.

5

Tried Import Specialty Service when the transmission on my Volvo was acting up and both local Volvo dealers weren’t offering appointments for over a month out. It worked out great and I will use ISS again. Clean facilities, transparent pricing, good work and quick.

Mike, I'm so glad you gave our team a chance and that we were able to serve your needs. Thanks for your review! Rod Kruse, founding partner

- Import Specialty Service
5

I started taking my car to Import Specialty after a series of frustrating events at the dealership. At the time, I had a BMX X5. They took excellent care of my BMW and provided above and beyond customer service. Dealing with Import is a completely different experience than dealing with a dealership, and in all the right ways. I now have a Toyota 4Runner and will be continuing to use Import as my primary auto shop. I couldn't recommend them more.

Alex, thank you so much for your review and for placing your trust with our team. Rod Kruse, founding partner

- Import Specialty Service
5

I was recommended to this shop for an alignment. Everything went exactly as I had hoped: drop off was easy, pick up was easy and they notified me along the way. Will use again and would recommend.

Michelle, thank you for giving our team a chance. We appreciate you! Rod Kruse, founding partner

- Import Specialty Service
5

What can I say. The service was excellent, every step of the way I knew I was taken care of. Found this pro shop on google after a very disappointing call with Volvo of Nashville, rude and careless. On the other hand ISS treated me like I was an old and known customer and gave me peace of mind, they even worked with my third party warranty to cover a part repair that was broken. Kudos to Mr. Doug and the whole team. This will be my service center moving forward

5

Friendly, knowledgeable staff. They got me scheduled very quickly and my car was in and out in no time. Highly recommend as I will use their services again. Thank You to the good folks at ISS.

5

Detailed report before repairs are done, pictures and breakdown of what needs to be done

Austin, Thanks so much for your thoughtful review. We appreciate you. Rod Kruse, founding partner

- Import Specialty Service
5

Great friendly service!!

5

Happy I brought my car here. I will bring my others.

5

Excellent service, got the recommended repairs on my 2003 Audi, drives like the car I bought 20 years ago.

Steve, we are so happy that you are pleased with our service. Thanks for taking time to post your review. Rod Kruse, founding partner.

- Import Specialty Service