I would rate you a 5 star based on the visit yesterday, July 6, 2020. I was pleasantly surprised to get an appointment on the day that I called. The work/inspection was performed in a shorter period of time estimated. Based on the inspection sheet, it was a through inspection. Doug, Service Advisor, was courteous and explained the problems found in a manner that was easily understood. Additionally, the fee charged for the service was fair or not more than it should have been. I was very pleased with the service.