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Mon - Fri: 7:30 AM - 5:00 PM
5

Excellent service and honest mechanics. They always do a excellent job on my Mercedes. Ryder is awesome! He is always very kind and taking out time to explain the services that are needed to keep your car running in excellent condition. All them are great! 10 stars😊

5

Professional, Knowledgeable and Friendly. I would definitely recommend Import Specialty Service to anyone who desires the best.

5

Great service as always! Special thanks to Doug!

5

Fantastic customer car. Very good communication. Detailed and clear. Cars runs great! Will be back...

5

Really appreciated the time Ryder took to go through the service estimate with me and plan out a course of action for my vehicle. Techs seemed knowledgeable and a lot of care is taken to operate a clean and organized garage. I'm new to Nashville and was really happy to find Import Specialty. Super pro all around.

5

Great care for my auto needs!

5

We came to ISS for an inspection of a 2005 Volvo XC70 that we recently purchased. We suspected that the vehicle may need some suspension work. The review that ISS provided was thorough and very detailed. They provided pictures of all the shortcomings that they found and delivered an accurate picture of the work needed to keep the vehicle safely on the road. Our service manager spent a great deal of time with us and was able to explain, in detail, why the repairs were recommended. I have no doubt that this is a stand up and honest team. No question that paying for the inspection was a solid investment of time and money.

5

Very courteous, friendly and professional. Stayed in close contact throughout, didn't charge me for any work they didn't do and am pleased with the price and quality of work performed.

5

Always so professional and trustworthy! Love the crew at import!

5

The whole crew here is professional and top notch. I've been taking my car there since I bought it. Their mechanics definitely know what they're doing and don't try to nickel and dime you. Doug has helped explain any issues with my car in an easy going and easy to understand manner. They only tell you what you need and what may be a good idea to do. I trust them implicitly to do the right thing and guide me towards the right decisions. I wish they could expand that to everything else in my life.