Import Specialty Service has proudly been taking care of our customer's vehicles for almost 26 years and have focused on providing exceptional customer service and repairs. During this time of uncertainty we want to take a moment to update you on our continuing efforts to provide the service you have come to expect, while keeping in mind the health concerns that you may have.
We have increased cleaning and sanitation in our facility and in the vehicles in which we work. Common surfaces within our customer foyer, waiting room and restrooms are being wiped down with alcohol based sanitizers frequently throughout the day. Our Technicians and Quality Control team wear gloves while working in your vehicle. Before returning your car we will wipe down and sanitize the most commonly touched surfaces in your car including: interior and exterior door handles, steering wheels, shifters, inner & outer door handles, keys and any other areas that we may come in contact with based on the service being performed.
Additionally, our staff have been advised to remain home if they do not feel well. Please rest assured, we sincerely want you and your family to remain healthy throughout this crisis and we will do everything in our power to ensure that you can still have your car taken care of during this time.
For your convenience, you can take full advantage of all our repair services without coming into contact with others. We have a night key-drop slot to the right of our front door where you can drop your keys before, during or after business hours. Our service advisors will communicate with you digitally and over the phone to determine needs and pricing just as during normal business operations. Once repairs are completed we can return your car in a similar manner. Please contact our service team to make those arrangements.
Please feel free to stop in, say hello and let us take care of you the way we always have. The only change you may see here is a more cleaning going on! Thanks and God Bless.